Salesforce.com® For Dummies®
by Tom Wong; Liz Kao
Working with Microsoft Dynamics™ CRM 4.0, Second Edition
by Jim Steger; Mike Snyder
Do You Matter?: How Great Design Will Make People Love Your Company
by Robert Brunner; Stewart Emery; Russ Hall
Microsoft Dynamics™ CRM 4 For Dummies®
by Joel Scott; David Lee; Scott Weiss
Programming Microsoft Dynamics® CRM 4.0
by Mike Snyder; Jim Steger; Brad Bosak; Corey O'Brien; Phil Richardson
CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes.
Solve problems to build customer loyalty.
Attain profitability through customer satisfaction.
Lead and empower the service process.
Direct marketplace acceptance and corporate growth.
Top Level Categories:
Business
Sub-Categories:
Business > Customer Service/Customer Relations
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