What'S The Secret?: To Providing a World-Class Customer Experience
by John R. DiJulius
Salesforce.com® For Dummies®
by Tom Wong; Liz Kao
Do You Matter?: How Great Design Will Make People Love Your Company
by Robert Brunner; Stewart Emery; Russ Hall
Working with Microsoft Dynamics™ CRM 4.0, Second Edition
by Jim Steger; Mike Snyder
Microsoft Dynamics™ CRM 4 For Dummies®
by Joel Scott; David Lee; Scott Weiss
CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes.
Solve problems to build customer loyalty.
Attain profitability through customer satisfaction.
Lead and empower the service process.
Direct marketplace acceptance and corporate growth.
Top Level Categories:
Business
Sub-Categories:
Business > Customer Service/Customer Relations
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