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Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen

Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen

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Contents

Table of Contents

Praise for Know What You Don’t Know

Acknowledgments

About the Author

Ch. 1. From Problem-Solving to Problem-Finding

Embrace Problems

Why Problems Hide

Making Tradeoffs

Becoming an Effective Problem-Finder

The Isolation Trap

Ch. 2. Circumvent the Gatekeepers

Ch. 3. Become an Ethnographer

Ch. 4. Hunt for Patterns

Ch. 5. Connect the Dots

Ch. 6. Encourage Useful Failures

Ch. 7. Teach How to Talk and Listen

Ch. 8. Watch the Game Film

Ch. 9. The Mindset of a Problem-Finder

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Chapter 1. From Problem-Solving to Probl... > Becoming an Effective Problem-Finder - Pg. 18

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