This is the Safari online edition of the printed book.

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!

Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track.

Ask better questions, get better answers, achieve better results!

“Required reading for every leader who wishes to see his or herorganization flourish and career progress.”

Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson

“Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.”

Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture

“The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.”

Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte

We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem--and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth.

That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions.

You’ll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you’ll need to get there.

• Evaluate your current “questioning” skills...
  ...then systematically improve them

• Choose better questions...
  ...and ask them the right way

• Ask tough questions more effectively
  Get at the truth, uncover the real problem, and solve it

• Master the crucial nonverbal aspects of asking questions
  Finding your best style and the right body language

Amazon.com® Reader Reviews (Ranked by Helpfulness)

Average Amazon.com® Rating:  Based on 2 Ratings

Art of Asking Helps Managers Get the Right Answers - 2009-02-16
Reviewer Rating:
We've all been through "inquisitions" - on both sides of that equation. This book explores the process of asking - and answering - and describes how this skill set is essential for managers in any industry.

I was surprised by how many ideas I got from this interesting book - ideas for how to conduct meetings, how to get the information I need from colleagues and my staff, and some ideas for projects that came to mind while reading the book.

At first glance, this book looks like a taxonomy of "asking" - every possible type of question you might consider asking. Reading the descriptions and discussion opens more insights into the second theme of the book, getting the right ANSWERS, which is core to any business.

This book is a must-read for anyone involved in business, entrepreneurship, R&D, and especially human resources. I think this book would make a nice handout for a training class in human resources or general management, in a company or school. I can see how this book might also help balance questions and answers in someone's personal life. I am using the ideas in this book in my professional life and highly recommend this book.

sad art ... - 2009-10-11
Reviewer Rating:
the only question it left me with is "why" , why did i spent the time to read this book...

the part which really dissapoints is that the books advise boils down to think twice about
any question which could upset your boss or any other superior ...

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