This is the Safari online edition of the printed book.

Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

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The difficulty of change & specifically technology transfer - 1999-09-14
Reviewer Rating:
About half way through her book Bouldin starts showing the reader when analysis should start on a project, which is way before even the coding starts. The book "Agents of Change" points out the obvious problem about the difficulty of change and specifically technology transfer, then outlines a plan for the project manager to implement change or a technology transfer. For people who introduce change into organizations, Bouldin offers more than a checklist for handling the inevitable resistance, she offers explanations and options for handling different scenarios from the concept of a project to final implementation. LHC Sept 1999

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