Overview"If your desire is to effect change
or have more influence on a software team, you could either stumble
around in the dark for a few years, experimenting with different
techniques, or you could buy, read, and apply the techniques in
this book. This choice, of course, is up to
you."–Matthew Heusser
"Jim Brosseau's understanding
of the true dynamics of the IT workplace shows through in
Software Teamwork. For those on the IT solution delivery front
lines, and for those who manage them, his insights and wisdom will
lead to not only better projects, but a better work life as
well."–Bruce A. Stewart, Chief Executive Officer,
Accendor Research, Inc.
Optimizing the Human Side of Software
Development:
Real Solutions Based on Real Data and
Experience
Software Teamwork is a compelling,
innovative, intensely practical guide to improving the human
dynamics that are crucial to building great software.
Drawing on years of work with a wide range
of teams, Jim Brosseau shows how to drive powerful improvements
through small, focused changes that deliver results. These changes
are designed to work for the whole team and respect existing
organizational culture. Better yet, Brosseau identifies solutions
you can start implementing right now, as an individual, without
waiting for executive buy-in.
Whatever your methodology, technology, or
organization, Software Teamwork demonstrates how to apply
solutions to realistic development challenges involving complex
sets of stakeholders. Along the way, Brosseau shares important new
insights into the attitudes, motives, and personal relationships
that project management software just can't track.
Software Teamwork is a
revelation–and an invaluable working resource for every
project team member, leader, and stakeholder.
Preface xv
Acknowledgments xxi
About the Author xxiii
Part I: The Problem Space
Chapter 1: Why Are We So Challenged? 3
Chapter 2: Do the Right Thing 23
Part II: Individuals
Chapter 3: The Right Stuff 39
Chapter 4: A Quality Focus 53
Chapter 5: Facing Challenges 65
Chapter 6: Proactive Effectiveness 81
Chapter 7: Sustainability 95
Part III: Groups
Chapter 8: Communication 109
Chapter 9: Motives and Expectations 125
Chapter 10: Playing Well Together 143
Part IV: Teams
Chapter 11: Alignment 161
Chapter 12: Organization 177
Chapter 13: Coordination 199
Chapter 14: Guidance 217
Part V: Stakeholders
Chapter 15: Customers 235
Chapter 16: Setting Goals 243
Chapter 17: Specification 259
Chapter 18: Prioritization 273
Chapter 19: Change 283
Chapter 20: Progress 295
Part VI: Putting It All Together
Chapter 21: Pick Your Battles 311
Chapter 22: Flexibility and Rigor 323
Chapter 23: Progress Revisited 335
Chapter 24: Change Revisited 345
Chapter 25: Constant Vigilance 361
Part VII: Appendix
Appendix: Core Tools 375
Index 387