This is the Safari online edition of the printed book.

The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.

Amazon.com® Reader Reviews (Ranked by Helpfulness)

Average Amazon.com® Rating:  Based on 14 Ratings

Beware of the Networking Part - 2008-12-13
Reviewer Rating:
I have taken (and passed) the exam by intensely studying this book and Pogue's Missing Manual. Having said that, let me warn you about two things: 1) This book is piss-poor when it comes to preparing you for the networking aspect of the exam. (And, yes, there are quite a few networking questions.) I might also add I passed the exam without touching a Macintosh computer, but that's another story. 2) After passing the exam and going through the labyrinthine process known as Apple hiring, I was offered a job, but the pay was abysmal and I turned it down. I did consider taking the hardware exam, but that's not really my thing, so I never followed through on the second exam. (I've heard that the pay for that, too, is a mere pittance.) I guess saying you work for Apple is supposed to be a substitution for a real living wage. Anyway, as a side note: I do own a Mac now; and it's the best computer I've ever owned. If you really want to ace the exam, you do need this book. But you need to supplement your knowledge with real hands-on experimenting with networking or maybe getting another book on the subject. The way the exam is structured, you're presented with a real-life situation, and it's impossible to BS your way through it. You have to be very well aware of proper trouble-shooting protocol, etc. Hope this helps someone.

Loads of info. - 2008-08-04
Reviewer Rating:
This is an excellent book for anyone wanting to learn more about OS X Leopard. I'm using it to study for the ACSP test. So far I've learned a lot from the book. Recommended highly.

Good Resource for Certification - 2009-01-19
Reviewer Rating:
Purchased for class I am taking. This text is part of exam prep for Apple Certified Support exam. Very good resource.

Worth the purchase.. - 2008-09-30
Reviewer Rating:
There is no question that this book will assist you in passing the certification test for ACSP (Apple Certified Support Professional 10.5).

Very informative book - 2008-08-29
Reviewer Rating:
This book was very informative and easy to read. If you have no experience at all with a Mac this book is still very easy to understand. I would recommend this book before you decide to tackle any other book in the Apple Training Series, it will give you a good foundation.

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Operating Systems > Macintosh OS