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Managing Emotions

‘If you can keep your head when all about you

Are losing theirs…’ (Rudyard Kipling)

The Importance of Consistency

Within the meaning of the word integrity, came the concept of wholeness and consistency. The concept of consistency of managerial style is central to integrity. If a manager behaves differently and makes differing decisions dependent on their mood or the pressure that they are under, that manager is unlikely to be seen by their employees as one who is high in integrity.

Quotation from a manager working within education:

“You should appear calm as a swan even if your legs are swimming underneath. You are continually paddling but you stay calm. People will see you as being calm and laid back. Inside you might not be but that is what you need to show to your team. It empowers people. They think if I am calm, then they can do it, they think ‘she said it will be fine, she will help me with this and we will work together.’ Your manner and attitude rubs off on other people.”


  

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