This is the Safari online edition of the printed book.

CCNA Voice Exam Cram

IIUC Exam 640-460

David Bateman

William Burton, CCIE No. 1119

In this book you’ll learn how to

• Understand digital and analog circuits

• Use voice signaling protocols

• Connect your VoIP system to the rest of the world

• Configure your network to support VoIP

• Configure QoS and Cisco AutoQoS

• Configure Cisco Unified CME to support endpoints and connect to a service provider

• Configure Cisco Unity Express

• Implement business features

• Maintain and troubleshoot Cisco Unified CME and Cisco Unity Express

• Implement the Smart Business Communications System

WRITTEN BY LEADING EXPERTs:

David Bateman is a certified Cisco instructor with more than 20 years of internetworking experience. David is currently the director of curriculum development for Skyline-ATS.

William Burton, CCIE No. 1119, CCVP, CCNP, CCVA, CCNA, is an author, instructor, and IT implementer with more than 35 years of experience. Mr. Burton’s experience includes small to global network architecture and deployments for federal agencies, state and local governments, corporations, and educational institutions.

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This book includes a CD-ROM that features

• Complete coverage of CCNA Voice exam objectives

• Practice exams with detailed explanations of correct and incorrect answers

• Multiple exam modes

• An electronic copy of the book

informit.com/examcram

ISBN-13: 978-0-7897-3799-1

ISBN-10: 0-7897-3799-X

Amazon.com® Reader Reviews (Ranked by Helpfulness)

Average Amazon.com® Rating:  Based on 2 Ratings

Great New Book - 2009-03-23
Reviewer Rating:
This brand new CCNA VOICE examination review book is simply excellent! Two weeks after receiving it I easily passed the CCNAV exam.

Outstanding Results Can Be Achieved - 2009-08-18
Reviewer Rating:
Cisco has broken down the certification track into three more areas that will allow you to hone in on a specified area. They have covered Voice, Security and Wireless. Again CISCO is keeping track of the latest innovations and growing areas in technology. To begin with the CCNA Voice 640-460 Exam Cram is authored by greatly experienced and highly certified CISCO veterans. When opening the book you immediately get a secure feeling that you are about to embark on a journey that will increase your knowledge, experience and most importantly actually assist you in achieving your goal in passing your CCNA Voice certification. They have meticulously broken down the chapters of the books from starting with the basics and building up to the more difficult material.

Included in the beginning of the book is an Exam Cram Sheet which they recommend you review before taking the test. It covers some key factors of what will be on the exam. You get two practice exams designed to aid you in assessing your knowledge of the subject and provides answers and explanations. This is a tool that can be used to help you determine whether you need more hands on training by classroom or more reading up on the matter. While it is not designed to be the only book or means of study that you should use to pass the exam, if you have done your homework and along with your experience you should perform well on the exam. It is recommended that one should make an attempt to install and configuring Cisco Unified Communications Manager Express , Cisco Unity express and UC500 Smart Business Communications System for the exam is based on this knowledge and skill set. The book starts off with a telephony overview that reviews the basic terminology along with alerting you to what you need to master. Each chapter ends with prep questions and answers for review as well as suggested reading and books that can be used for resources. Each chapter is about ten to twenty pages long covering information that is written in a very comprehensible manner. It is relatively an easy read and contains very useful diagrams to explain the practically every area utilized in voice technology. The diagrams and tables are designed in a very detailed but simplistic manner explaining most of the components and how they operate.

There are clear cut examples of the prompts and commands that are most commonly used . It gives you theory on various components, it walks you through details of the Cisco Unified CME and Unity Express software explaining what it is and what it does. You experience installing and configuring the software in graphic detail. The software application is described and each feature of it is explained as well as a step by step how to on configuring it so as to give you a small introduction to the hands on experience that is needed. Again, this is not the only book you will need to pass the exam, however, if you know everything in this book you greatly minimize your chance of failing the exam.

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