This is the Safari online edition of the printed book.

CCNA Voice Exam Cram

IIUC Exam 640-460

David Bateman

William Burton, CCIE No. 1119

In this book you'll learn how to

• Understand digital and analog circuits

• Use voice signaling protocols

• Connect your VoIP system to the rest of the world

• Configure your network to support VoIP

• Configure QoS and Cisco AutoQoS

• Configure Cisco Unified CME to support endpoints and connect to a service provider

• Configure Cisco Unity Express

• Implement business features

• Maintain and troubleshoot Cisco Unified CME and Cisco Unity Express

• Implement the Smart Business Communications System

WRITTEN BY LEADING EXPERTs:

David Bateman is a certified Cisco instructor with more than 20 years of internetworking experience. David is currently the director of curriculum development for Skyline-ATS.

William Burton, CCIE No. 1119, CCVP, CCNP, CCVA, CCNA, is an author, instructor, and IT implementer with more than 35 years of experience. Mr. Burton's experience includes small to global network architecture and deployments for federal agencies, state and local governments, corporations, and educational institutions.

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This book includes a CD-ROM that features

• Complete coverage of CCNA Voice exam objectives

• Practice exams with detailed explanations of correct and incorrect answers

• Multiple exam modes

• An electronic copy of the book

informit.com/examcram

ISBN-13: 978-0-7897-3799-1

ISBN-10: 0-7897-3799-X