Index Abdul-Jabbar, Kareem, 2 active awareness, 73­74, 82 active listening, 37­43, 153­154 components, 38­39 Adair, Margo, Working Inside Out, 112 adversity, 20, 156­186 anticipating, 162­169 creating, 184­185 creating to test resilience, 177­184 and performance, 160­162 perspective and, 165­169 preparation for, 164 recognizing importance, 7­8 reframing, 171­176 what it is, 159 in work environment, 180­184 Allaire, Paul, 47 Assagioli, Roberto, 53, 74, 81 assumptions, and blocks, 139 Autry, James, Love and Profit:The Art of Caring Leadership, 65­66 beliefs, knowing yours, 61­68 Bernier, Sylvie, 128 Berra,Yogi, 75 Block, Peter, 75 block-free meetings, 146­149 blocks, 136­155 debriefing every performance, 143­149 identifying, 7 listening actively, 153­154 need for patience, 142­143 questions to answer, 149 uncovering, 20 and willpower, 152 body language, 99, 112 Boitano, Brian, 163 Borysenko, Joan, 174 Brach, Tara, 88 brainstorming, 124 breath, power of, 80 Brown, Kent, 150 Browning, Kurt, 86, 163