26 The Winning Factor F "Why was this book in the business section?" Don't panic. I spend 95 percent of my time working with managers from across North America, and I can assure you that what follows was de- veloped for, and applies directly to, your world. So why might this developmental bias be so important for your situation right now? What are your folks going through that might make the five characteristics of a strong developmental bias an important tool in managing them? We've asked hundreds of managers this question in our corporate training workshops and looked at the research. While we've received thousands of different answers, they can largely be grouped into five categories of required adaptation. Demographics If this one surprises you, you are likely living in either a research