This is the Safari online edition of the printed book.

• Master IIUC 640-460 exam topics with the official study guide

• Assess your knowledge with chapter-opening quizzes

• Review key concepts with Exam Preparation Tasks

• Practice with realistic exam questions on the CD-ROM

CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review.

Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

The official study guide helps you master all the topics on the IIUC exam, including

• Connecting IP phones to the LAN infrastructure

• Cisco Unified CME installation

• Cisco Unified CME IP phone configuration

• Cisco Unified CME voice productivity features

• Gateway and trunk concepts and configuration

• Cisco Unity Express concepts and configuration

• Smart Business Communications System

• Configuring and maintaining the UC500 for voice

Companion CD-ROM

The CD-ROM contains an electronic copy of the book and more than 250 practice questions for the IIUC exam.

Amazon.com® Reader Reviews (Ranked by Helpfulness)

Average Amazon.com® Rating:  Based on 7 Ratings

VERY VERY HIGHLY RECOMMENDED!! - 2009-01-22
Reviewer Rating:
Do you need help in trying to pass the Implementing Cisco IOS Unified Communications (IIUC) exam (640-460)? If you do, then this book is for you! Authors Jeremy Cioara, Michael J. Cavanaugh, and Kris A. Krake, have done an outstanding job of writing a book that is also intended to tremendously increase your chances of passing the CCNA Voice certification exam.

Authors Cioara, Cavanaugh and Krake, begin with a discussion of the traditional telephony world. Then, the authors focus on the components of a Cisco VoIP network. Next, they discuss the preparation and base configuration of the LAN infrastructure to support VoIP devices. The authors also cover everything you need to know to get Cisco Unified Communication Manager Express (CME) ready to support IP phones. They continue by focusing on the process to create and assign directory numbers to Cisco IP phones. Then, the authors examine feature after feature that are supported by the CME router. Next, they examine the connections to the outside world through the PSTN or over an IP network. The authors also introduce the Cisco Express (CUE), describing the differences between hardware platforms, the software components, and licensing options. They continue by discussing the configuration of the Cisco Unity Express platform. Then, the authors introduce the concept of Unified Communications (UC) and explain how the Smart Business Communications System (SBCS) is positioned to deliver UC to the small-medium business (SMB) market. Finally, they discuss the process of provisioning the UC500 Series for Small Business.

This most excellent book has been written with both a real-world and certification-study approach at the same time. Perhaps more importantly, as you read through this great boo and study the configuration examples and exam tips, you will have a true sense of understanding of how you can deploy a VoIP system, while at the same time feeling equipped to pass the CCNA Voice certification exam.

Step by Step Walk through for setting up Call manager Express and UC500 - 2009-07-10
Reviewer Rating:
Awesome Book !!!!!! worth the money for sure guides you step by step setting up call manger express and UC500 for small business.

even for people who dont wanna go for CCNA-V certification this book will help for setting up voice infrastructure for small office.

Excellent resource as a reference and even better to prepare for the exam. - 2009-10-26
Reviewer Rating:
This is an excellent book and the coverage of the exam is simply superb. Some configuration guides from the [...] sites can help a lot to understand some of the concepts in much depth, as it is not meant to cover most of the topics in depth for this certification/program, but the book by itself covers all the qquestions you will find in the exam.

I think it is also an excellent resource as a reference for some basic VoIP deployments.

A last word for exam takers: Be strong on the basics. if you learn and really understand the "key topics" and "notes" in this book you will pass the exam with a very high score, as I just did. Great job, Mr. Cioara.

Well written.Easy to follow - 2009-09-03
Reviewer Rating:
Jeremy did a great job. Use this book with his CBT nuggets on the same subject and it will be easy to understand all the concepts. You might also want to take a look at the CCNP ONT material to study for the test.

Very Good Read - 2009-06-08
Reviewer Rating:
This book is well written and Jeremy does a good job relaying what you need to know to take the test. These books follow well with Jeremy's CBT Nugget of 640-460. The mock network in the book coincides with networks that Jeremy sets up in his CBT nuggets labs.

Overall a very good read with good detail on how to set up cme and cue on a lab network.

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