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Copyright - Pg. 1

Copyright ©2011 Center for Creative Leadership. All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. ISBN No. 01520110088SI Volume 28, Number 2 Title: Hidden Potential: Embracing Conflict Can Pay Off for Teams C enter for C reative L eadership P ost O ffiCe B ox 26300 G reensboro , N orth C arolina 27438-6300 336-288-7210 www . ccl . org / publications