Preface This IBM® Redbook focuses on business requirements for information retention. We provide practical recommendations for implementing a robust information management strategy. We also investigate the interactions of the various products and make recommendations for their use in different retention scenarios. This book presents both a strategic and a practical approach. The strategy focuses on the value of ILM within an overall information management framework. The practical sections cover best practices for implementing and integrating ILM as a business process for long-term information retention. The team that wrote this redbook This IBM Redbook was produced by a team of specialists from around the world working at the International Technical Support Organization, Tucson Center. Babette Haeusser is an IBM Certified IT Specialist at the International Technical Support Organization, San Jose Center. She writes extensively and teaches IBM classes worldwide on all areas of tape. Babette joined IBM in 1973 as an application programmer. In 1987, she became an MVSTM Systems Engineer and specialized in IBM Storage Hardware and Software, which she supported in various job roles since then. Before joining the ITSO in early 2005, Babette worked in the Advanced Technical Sales Support EMEA. She led a team of specialists for Enterprise Storage while focusing on Enterprise Tape, including tape libraries and Virtual Tape Servers. Alex Osuna is a project leader at the International Technical Support Organization, Tucson. He writes extensively and also develops educational materials. Alex has over 28 years of experience in the IT industry with job roles in Maintenance, Field Engineering, Service Planning, Washington Systems Center, Product and Business planning, Advanced Technical Support, Systems Engineering, and his current role as Project Leader. Alex holds over 10 certifications with IBM, Microsoft®, and Red Hat. Christian Bosman has a bachelor's degree in Electrical Engineering in Information Technology. He has been working in the IT industry for more than 11 years. Christian is an IBM IT Specialist providing storage field technical sales support in the Netherlands since 2001. He is specializing in removable media storage and data retention solutions. Christian advises customers, business partners, and IBM about storage (in general), tape, optical, and data retention solutions. Christian has the IBM Information Lifecycle Management and Information On Demand initiatives as a primary focus now. Dirk Jahn is an IT Specialist working as a Content Management Presales Consultant for IBM Software Group in Germany. He has 10 years of experience in Content Management solutions in distributed environments. He holds a degree in Computer Science from the Institute of Technology in Goerlitz. His areas of expertise include IBM Content Management solutions, Records Management, and its integration into Tivoli® Storage Management and Storage networks. © Copyright IBM Corp. 2007. All rights reserved. xiii