Figure 1 The team (left-to-right): Antonio, Kevin, Satish, Martin, Marilza, Frances, and Eugene Martin Keen is a Senior IT Specialist at the ITSO, Raleigh Center. He writes extensively about WebSphere® products, SOA, and Patterns for e-business. He also teaches IBM® classes worldwide about WebSphere, SOA, and business process management. Before joining the ITSO, Martin worked in the EMEA WebSphere Lab Services team in Hursley, UK. Martin holds a Bachelor's degree in Computer Studies from Southampton Institute of Higher Education. Niall Betteridge is a Senior IT Architect with IBM Australia and is currently the