A Appendix A. Lessons learned This appendix provides resolutions for specific issues that we encountered in the creation of this book. It contains the following sections: "IBM Retail Environment for SUSE Linux" on page 614 "Tivoli" on page 615 "WebSphere Remote Server" on page 617 "Remote Management Agent and Viewer" on page 622 "Miscellaneous tips" on page 623 © Copyright IBM Corp. 2005, 2006, 2007. All rights reserved. 613