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Chapter 1: Business perspective for Lice... > 1.5: Software Asset Management in ot... - Pg. 24

Figure 1-8 shows how SAM is positioned in the IBM IT Asset Management. IT Service Management IT Asset Management Software Hardware Contracts Software Asset Management HW Cost Trends SW Cost Trends Figure 1-8 Software Asset Management in IBM IT Asset Management In general, hardware costs tend to remain fairly stable and have been declining over the years, as opposed to software and contracts, whose costs are on the rise and remain unstable. Software asset management is a big expense for a company, as well as difficult to manage.