Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win > Chapter 6 Capability 1: System Design and Operation

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Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win

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Table of Contents

Foreword

Preface

Acknowledgments

Chapter 1 Getting to the Front of the Pack

Chapter 2 Complexity: The Good News and the Bad News

Chapter 3 How Complex Systems Fail

Chapter 4 How Complex Systems Succeed

Chapter 5 High Velocity Under the Sea, in the Air, and on the Web

Chapter 6 Capability 1: System Design and Operation

How Toyota Raced from Behind to Win

Generating High Velocity: The Legacies of Taiichi Ohno and Sakichi Toyoda

A Framework for Designing Systems

HOW THE CAPABILITIES CORRESPOND TO RULES IN USE

Specifying Work Designs and Building In Tests

Chapter 7 Capability 2: Problem Solving and Improvement

Chapter 8 Capability 3: Knowledge Sharing

Chapter 9 Capability 4: Developing High-Velocity Skills in Others

Chapter 10 High-Velocity Crisis Recovery

Chapter 11 Creating High-Velocity Health-Care Organizations

Chapter 12 Conclusion

References

Notes

Index

C H A P T E R 6 Capability 1: System Design and Operation How Toyota Raced from Behind to Win e have looked at instances in which several organiza- tions do the same or very similar work under the same or very similar external conditions, but somehow one races W

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