High-Velocit y Crisis Recovery high-functioning immune system, but also on a larger scale, able to repair itself even when seriously wounded. For such an organization, responding to crises is not idiosyncratic work. It is something that is done all the time. It is this responsiveness that is their source of reliability. Let's look at some other examples of dealing with abnormal situations in a normal way. Example: Port Lockout After the Aisin fire, the loss of a single supplier had to be countered by a self-organizing network. If that seemed chal- lenging, what if the entire supplier network went off the grid? That is exactly the situation that confronted Toyota when 29 ports on America's West Coast were shut down from Septem-