Mind, Body, and Soul = Business, System, and Process

So what areas are the best to focus on when considering the health of the enterprise application? Let’s look at this in more detail. The application health needs to encompass the needs of the business (the mind), the performance of the systems in and around the application (the body), and of course all the reliant approaches, processes, and procedures in terms of executing application management (the soul).

Business Process Health

You know that the enterprise application exists purely to serve the needs of the business, whether that’s to optimize inventory and complete orders, reconcile financial information, or keep employee records up to date. IT is a facilitator and servant for the business, and the focus must always come back to that. It’s all too easy to treat IT as an exciting and fashionable area, always having the potential to create a system that revolutionizes the way the organization works and provides improvements in capabilities and potential profits. Although recent economic events have forced businesses to limit investments to areas in which tangible benefits are all but promised, the evolution of software has continued at such a pace that the market ....