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BPM, as the name suggests, is all about managing business processes (BP), typically with an aim to maintain or make better certain aspects of the performance of the business. Business processes, in turn, refer to collections of activities that a business does. As can be expected, many definitions of BPM and BP exist, varying in their scope and points-of-view. Later in the book we will delve into the finer details of BPM and BP, but in an attempt to provide some formal structure for the ongoing discussions, we will adopt the following nontechnical working definitions for them:
BPM is defined as a strategy for managing and improving the performance of a business through continuous optimization of business processes in a closed-loop cycle of modeling, execution, and measurement. BPM activities span conception and discovery through deployment and management of the execution of business processes within some appropriate governance framework.