Entire Site
Free Trial
Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
- Create BookmarkCreate Bookmark
- Create Note or TagCreate Note or Tag
- PrintPrint
About the Authors
ABOUT THE AUTHORS
Tom Endersbe has worked for three Fortune 500 firms and been ranked number one nationally as a sales performer and senior leader.
Jay Therrien is a learning expert who has led training and development at three Fortune 500 firms.
Jon Wortmann is a nonprofit leader, coauthor of Mastering Communication at Work, and author of the e-book The Best Communicator in the World.