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Chapter 3 Stability > How to Create a Culture of Trust

How to Create a Culture of Trust

We can’t force trust. We can’t make someone trust us even if we want to. We earn it. When a team trusts a leader, it is because they have no doubt that the leader can take them where they want to go. Measuring trust is actually quite simple: pay attention to deadlines and meetings. When people get their work done when they say they will and they show up to meetings when they need to be there, there is trust between people and the direction of the organization. For teammates who don’t trust that we have their best interest at the top of our minds or think that our organization is not going to be the best for their future, their work slows and either they don’t show up to meetings, or if they do, they don’t contribute.


  

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