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We’re bring back the Catholic school references again, this time with the Seven Deadly Sins of Sales and Marketing. Let’s face it: salespeople often have a bad rap, and the truth is because it’s often warranted. If you want to be a salesperson who’s closing business, building great relationships, and is never mistaken for someone slinging snake oil, you absolutely must avoid these seven major pitfalls.
When the sale is viewed as a transactional deal rather than an arrangement designed to build relationships with customers, this is a sign of greed. Greed creeps in when sales forces care only about their sales revenue goals and gouge the clients and consumers with high-priced one-off deals that have no chance for success. A great example of this happened to me the other day. I was driving to the ballpark with my dad and my kids, and the closer I got to Fenway, the higher the prices went up for parking. Just outside the stadium, the parking fee was $60. Typically, that lot charged $20. It was seizing on a supply and demand situation, and it couldn’t have cared less about its customers. It was all about the revenue per vehicle, and it could ....