Free Trial

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Sharp HealthCare + Hyatt Hotels and Reso... > Sharp HealthCare Ignites a Wildfire:...

Sharp HealthCare Ignites a Wildfire: the Organization Takes on the Challenge of Creating the Best Healthcare System in the Universe

In 2001, Sharp HealthCare, a San Diego-based integrated healthcare system, accidentally set a wildfire. They gathered over 10,000 employees in a large room at the San Diego Convention Center and put forth a challenge: how could they move beyond their levels of service, technical capability, patient success, and medical excellence to significantly transform their organization? Meetings like this occur at many organizations, sometimes designed as a love fest to pump people up or as part of a regular rhythm of management communication, a one-stop-shop of messages to set the tone for the coming year.

But that particular meeting was different. Not only because Dan Gross, who started his career with Sharp in 1979 as a nurse and by 2001 held the title of chief executive offer for the Sharp Metropolitan Medical Campus, was a key leader and advocate of the day’s events, but also because a palpable effect of the message ran through the day’s presentations and discussions.


  

You are currently reading a PREVIEW of this book.

                                                                                                                    

Get instant access to over $1 million worth of books and videos.

  

Start a Free 10-Day Trial


  
  • Safari Books Online
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint