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Appendix A: Product Description outlines > A.13 ISSUE REPORT - Pg. 247

Appendix A: Product Description outlines | issue description A statement describing the 247 issue, its cause and impact Priority This should be given in terms of the project's chosen categories. Priority should be re-evaluated after impact analysis severity This should be given in terms of the project's chosen scale. Severity will indicate what level of management is required to make a decision on the issue status The current status of the issue and the date of the last update Closure date The date the issue was closed. A.13 issue RePoRt A.13.1 Purpose An Issue Report is a report containing the description, impact assessment and recommendations for a request for change, off- specification or a problem/concern. It is only created for those issues that need to be handled formally. The report is initially created when capturing the issue, and updated both after the issue has been examined and when proposals are identified for issue resolution. The Issue Report is later amended further in order to record what option was decided upon, and finally updated when the implementation has been verified and the issue is closed. A.12.3 Derivation The format and composition of the Issue Register will be defined in the Configuration Management Strategy Entries are initially made on the Issue Register once a new issue has been raised The Issue Register is updated as the issue is progressed. Once the issue has been resolved, the entry in the Issue Register is closed. A.13.2 Composition issue identifier As shown in the Issue Register (provides a unique reference for every Issue Report)