92 | Change Table 9.1 Types of issue Types of issue Request for change Off-specification Definition A proposal for a change to a baseline. Something that should be provided by the project, but currently is not (or is forecast not to be) provided. This might be a missing product or a product not meeting its specification. Any other issue that the Project Manager needs to resolve or escalate. Examples The Senior User would like to increase the capacity of a product from 100 to 150 users. Advice from a supplier that they can no longer deliver one of the products specified by the customer. Problem/concern Advice from a Team Manager that a team member has been taken ill and as a result the target end date for a Work Package will slip by a week. Notification that one of the suppliers has gone bankrupt, resulting in the need to identify and engage a new supplier. 9.3 The PrinCe2 aPProaCh To Change 9.3.1 establish controls The project's controls for issues, changes and and incorporate them into the project's own Configuration Management Strategy. The project's Configuration Management Strategy should define: