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Case Studies > Case Studies - Pg. 251

Case Studies 229 table 9.4 Resilience across Channels--Cont'd Channels Mobile Strategies Searching Browsing Monitoring Being aware Tools A­Z index, search functions What's new. Local, contextual navigation. Main navigation Wish lists. Suggestions from social contacts Social navigation; custom navigation (history, push suggestions etc.); contextual navigation (related items) table 9.5 Reduction across Channels Channels All Possible Strategies Organize and cluster; focus and magnify Sample Design Tools Adoption of a mixed classification system