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Part Three: Systems Methodology: The Log... > Chapter 7: Design Thinking - Pg. 156

Chapter | seven Design Thinking During the 1960s, I had the privilege of being an IBMer. It was a period when IBM was probably experiencing some of its best and most exciting times. One of my notable assignments was to learn Operations Research (OR) to help our clients interested in its application. That is how I became familiar with the name R.L. Ackoff. However, my fascination with OR only lasted for a few years, and after implementing a few proj- ects with a group of clients, I learned that decision makers -- despite