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Chapter 5. Employee Health, Wellness, an... > Health, Wellness, and Worksite Healt...

Health, Wellness, and Worksite Health Promotion

It is important to note that the concept of health includes more than just the absence of illness. Wellness represents the balance of physical, emotional, social, spiritual, and intellectual health.4 A 2009 Towers-Watson study found that companies that perform best in controlling health-care costs more often take these actions:5

  • Clearly articulate their strategies: Fully 84 percent of high performers use results measures to build action plans for performance improvement, versus 43 percent of low performers.

  • Engage leaders: The vast majority of high performers (86 percent) have secured senior management involvement, which is a critical performance factor (compared to 57 percent of low performers).

  • Understand their employee populations: Three-quarters of high performers measure employee health status and risks by population segment (compared to 46 percent of low performers).

  • Engage employees: Most high performers (65 percent) provide health-care communications, employee education, and access to health information year-round (compared to only 34 percent of low performers).

  • Optimize investments: Fully 80 percent of high performers take steps to align subsidies and resources with employees’ most significant needs (compared to only 29 percent of low performers).

  • Support employee health: Seventy-four percent of high performers actively help employees understand and manage their health and health risks (compared to only 22 percent of low performers).

  • Measure for success: The majority of high performers measure such critical success factors as employees’ understanding and use of resources and tools (81 percent of high performers versus 47 percent of low performers), as well as employee attitudes and understanding of their benefit programs (82 percent of high performers versus 53 percent of low performers).


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