The Problem

Early in this book, we enabled two columns in iTunes that relate to iCloud and the iTunes Match service: iCloud Status and iCloud Download. Sometimes, after iTunes Match finishes going through your library, you see a cloud icon with an exclamation point centered inside it in the iCloud Download column, with the terse description Error in the iCloud Status field (see Figure 10.1).

Figure 10.1 The bottommost track sports the iCloud error icon.

If you click any cloud-related icon in that iCloud Download column, a message pops up that attempts to explain the reason that icon appears. Unfortunately, these messages shed little light on what’s going on. In fact, the message that appears when you click the cloud with the exclamation point is simply, “This item was not added to iCloud because an error occurred” (see Figure 10.2). Gee, thanks iTunes!