Preface At the end of 2007 I emigrated from the UK to the Philippines and made an attempt to retire. I was 65. As the year wore on I found myself increasingly busy presenting business seminars across Asia. So on 2 August during a three-hour flight from Singapore I did what all good retired people are supposed to do, I sat back and reflected on my life. I realised I still had an urge to write. I had already written books that focused on success, whether as a manager or in delivering customer service, but what next? On 2 August 2008 I did not have an answer. On 3 August 2008 it came. Out of nowhere a new idea popped into my mind as I lie in bed unable to sleep. Having focused on managers and customers it occurred to me I should write a book on how employees could become successful. It would apply to people who have a job as well as those looking for one. It