THE PAYOFF

My intent in introducing the whole system and self-assessing discovery is to explain why this method is important and show how it changes the role of the consultant. But I must also admit a certain inclination toward using a whole-system strategy whenever possible. If the conditions are right, it has an advantage over a third-party stance in the way it builds the capacity of the organization to manage itself in the future. It also keeps the consultant in an educational role. It demands that we develop our ability to design learning experiences for others. It also requires that we expand our skills in how to convene and bring people together, how to encourage them to question their current reality and envision their future, and how to confr....