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Chapter 6: The Agonies of Contracting > Dealing with Low Motivation
Here is some guidance on each of the steps in dealing with low motivation (see the model in Figure 5):
Figure 5. Steps in Dealing with Low Motivation
1. If the client has low energy for the project, the first choice is to consider just not doing it.
If you or the client feel you must go ahead with the project anyway:
2. Acknowledge, at least to yourself, that the project is beginning with coercion. Ask the client if he or she is feeling at all pressured to go ahead. Usually the client will own up to any feeling of pressure.
When the client does acknowledge pressure:
3. Suggest that the client go back to the person exerting the pressure and renegotiate whether the project has to be done. The client may either agree to stop the project or change the form it is taking so that it feels more comfortable. If you are in an auditing or policing role and are the source of the pressure yourself, acknowledge that you realize the client has no choice but to work with you.