WHAT’S NEW?

The last time I revised this book was in 1999 when we were millennium-minded. On the one hand, we feared business would be shutting down because the computer world was going to abort and refuse to grow one year older. On the other side was the belief that the new millennium would mark the beginning of a new consciousness for peace and well-being.

Well, neither really happened. Our dependency on computers and technology has only intensified, and a decade into the millennium, we are at war, still addicted to fossil fuels, and concerned whether the economic system we have grown used to is still relevant. This means that living with a vulnerable present and an uncertain future is going to be a permanent condition.

This situation bodes well for the world of consulting. The more complexity, confusion, and uncertainty in our lives, the more we realize we cannot go it alone or keep doing what we have been doing. The demand for help and advice should keep growing.