1. What initiative-specific complementary strategies might accompany an initiative to significantly increase the use of a provider organization-sponsored personal health record?

2. Many IT investments result in real but intangible value such as improved decision making or communication. Discuss steps an organization might take to assess or measure the value of these kinds of investments.

3. Discuss how an organization that views itself as an innovator might develop different IT strategies than an organization that views itself as a conservative adopter of new technologies and practices.

4. Pick an example of how an organization outside of health care uses IT to improve a competitive position; discuss how that effort might inform competitive use in health care.