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Chapter 12: Fully integrating the strate... > Having a clear view of relevant stak...

Having a clear view of relevant stakeholder perspectives

Going back to the original use of the Transcon case for IBM, involving 40 or so different culture change process group applications, it was successful at least in part because each seminar syndicate group of about six participants mixed sales, systems, and a full range of other staff.

What may be self-evident – but is nevertheless worth emphasis – is the importance of common understanding by all project parties of how relationships can and should work. This includes regulators, lawyers who deal with contractual issues, bankers who provide funding, and so on. A whole lifecycle view of the PUMP pack encourages and facilitates the interactions necessary to achieve this common understanding. Any organization contemplating a full lifecycle implementation of PUMP pack concepts might use their own variant of IBM’s Transcon case study approach to get all relevant parties working together in a context all can relate to.


  

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