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Chapter 3. From Managing Others to Manag... > What Managers of Managers Should Do
3.3. What Managers of Managers Should Do
The following four skills are absolutely essential at this leadership passage:
Selecting and training capable first-line managers
Holding first-line managers accountable for managerial work
Deploying and redeploying resources among units
Managing the boundaries that separate units that report directly and with other parts of the business
