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Chapter 9: Creative Team Problem Solving > Key Revision Points
Key Revision Points
- What are creativity and innovation?
- Which four climate factors most influence team innovation?
- What are the four stages of creative problem solving and which should demand most attention?
- What techniques can a team use to develop creative ideas?
- How could you use these in practice in a team meeting?
- What should a team leader do to encourage team creativity and innovation?