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Table of contents - Pg. v

Contents Introduction 1 1 Whatissuccess? 5 What happens to the project? 6; Defining success 7; Your view of success 7; Success depends on who is measuring 8; What are the perceived causes of failure? 10; Reduce the probability of failure 11 2 Theclimateforsuccess 13 Why do initiatives appear to fail? 14; Some definitions 14; Projects ­ are they just an accident? 17; What influences the climate? 18; What's the current climate? 19; The cross- functional team 22; The operating climate for success 32; The key activities 33; Defined roles and responsibilities ­ the key players 35; Influence of organisational culture 40 3 Theprojectprocess­keystepsforsuccess 43 The project phases 44; The phase gates 45; The phase gate ­ a constraint? 46; The key steps to success 49