142 Developing Mental Toughness qualities that has taken them to the top of the organization and it may be a significant contributor to their individual and their group success. The key here is to develop self-awareness and to enhance their under- standing of their impact on others, and finally to enable them to agree to adopt a common set of behaviours that better represent team working and send a stronger signal to others that they believe in team working and are prepared to adopt at least some recognizable team working behaviours. This can be expressed as a team charter. Typical activities adopted to enhance team toughness and team working include the following. Control Agree on who is doing what. Accept that setbacks are normal occurrences. Agree on a plan together and support each other in sticking to it. Give each other the space/time/support each needs to recover from setbacks. Some things will always be outside your control ­ work as a team to get round what you can't change.