Armstrong's Handbook of Management and Leadership, 3rd Edition > Part Four: Management skills > Chapter 17: People management skills

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Armstrong's Handbook of Management and Leadership, 3rd Edition

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Table of Contents

Armstrong's Handbook of Management and Leadership

Part One: Leading, Managing and Developing Fundamentals

Part Two: Approaches to HRM and L&D

Part Three: People management processes

Part Four: Management skills

Chapter 14: Managing oneself

Chapter 15: Managing interpersonal relationships at work

Chapter 16: Influencing people

Chapter 17: People management skills

Introduction

How to conduct a selection interview

How to conduct a performance review meeting

How to ensure that people learn and develop

How to make an effective presentation

How to manage projects

How to manage poor performance

How to conduct a discipline meeting

Key learning points

Reference

Questions

Chapter 18: Problem solving and decision making

Chapter 19: Analytical, critical and consultancy skills

Chapter 20: Information handling skills

Chapter 21: Business and financial skills

Chapter 22: Postgraduate study skills

Appendix: Alignment of text with CIPD modules

Author Index

Subject Index

People management skills Key concepts and terms 17 Competency Competency-based interview Criteria-referenced interview Open-ended question Person specification

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Contents

Part Four: Management skills > Chapter 17: People management skills - Pg. 267