90 Bids, Tenders and Proposals If the text includes tables and graphics, are they properly cross- referenced in the text? Do the numbers in tables add up correctly and tally with information given elsewhere in the text? Are graphics in the right places and the right order and consistent with the text? Do they have the right captions? Is the client's name spelt correctly? Contracts have been lost in situations where it was not. It is always useful to have the text and graphics looked through by someone who was not involved in preparing the bid but knows its subject and context well enough to spot points that may seem questionable or need clearer explanation or more substantiation, or statements that the client is likely to misunderstand. One critical task is ensuring that the production schedule for the bid graphics is able to accommodate any late changes in the proposed work programme, team composition, time inputs or price schedule. Third, there is what may be termed the competitive aspect of quality management. Does the document have the necessary ingredients to make it a convincing and successfully competitive bid ­ insight and penetration, creativity and innovation, energy and enthusiasm, in addition to value for