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96 10 Talking to the client he instructions to tenderers will normally tell you whether making con- tact with the client is expected, encouraged or forbidden on pain of dis- qualification. In many fields of public sector procurement, direct contacts by the bidder are restricted to the submission of written questions seeking clarification on matters of fact or the meaning of items in the tender documents (Chapter 8): the option of meeting client managers or other personnel to talk about the work is ruled out on the grounds that it might be interpreted as infringing the principles of transparency and even-handedness. But in T