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Thanks and acknowledgements > Thanks and acknowledgements - Pg. iv

iv Thanks and acknowledgements Y ou never write a book alone. Without the help and encourage- ment of many people, this particular story would never have reached the printing presses. During recent years, I have had the pleasure and good fortune to work with a team of passionate and innovative people. My thanks in the first instance therefore go to the management team of InSites Consulting: Tim, Joeri, Niels, Kristof, Christophe, Sam and Filip. If you are writing a book, it is highly motivating to know that your company is prepared to give you the necessary time and space to do it full justice. Thank you for believing in me and my story. Thanks, too, to all the other staff at InSites Consulting who have