I NDEX 205 exercise for, 184­185 graphical, 147 and instructions, 152, 154­155 for monitoring and control, 121 percent-complete, 147­148 samples of, 148­155 requirements, project, 48 reserves, 110, 193 resource availability, 178 resource histogram, 100, 193 resource leveling, 100­102, 176, 177, 193 resource management, 78, 127, 193 resource managers, 5 resource plans, 98­102 resources, 193 assignment of, 98­102 at closure, 156, 186 and crashing the schedule, 97 response plans, risk, 110­111 responsibility, 35­36 responsibility assignment matrix, 99, 176, 177, 193 retirement, product, 60 return on assets, 55, 193 return on investment, 55, 193 return on sales, 55, 193 reviews alternative course of action, 56, 169 case study of, 174 conceptual, 54, 169 exercise for, 169 ongoing, 144, 183 opportunity cost, 56, 169 project definition step for, 54­ 57 project status, 145 risk, categories of, 106 risk assessment, 56, 108­109, 169, 179 risk identification, 104, 106­107, 177, 178 risk management, 103, 104, 106­ 111, 193 assessment step of, 108­109 exercises for, 177­179 identification step of, 104, 106­107 response step of, 109­111 risk management plan, 110­111, 193 risk response, 109­111 risk response plan, 110­111 rolling wave estimate, 74­75, 194 rule of seven, 130, 194 S ampling, statistical, 128­129 schedule baseline plan, 150 schedule information, 148, 150 schedule network diagrams, 81­ 86 schedule performance index (SPI), 134­135, 183, 194 schedule reserves, 110 schedule(s) adjusting, 102 crashing, 97­98 exercise for, 175, 176 Gantt charts used for, 96 milestones used for, 95, 96 preparing, 94­98 of resources, 98­102 schedule status reports, 150, 151 schedule variance (SV), 134, 183, 194 scope, 49, 53, 194 scope creep, 136, 194 scope information, 150 scope management, 125­126, 194 scope statement, 125, 144­145, 194 scope verification, 155, 194 senior management, 12, 126, 168 sequence of activities, 97­98, 174 sequential activities, 194 simulation estimate, 194 simulation modeling, 68 skills identification of needed, 99, 175 level of, 75 project management, 12, 28­ 31, 168 slack, 88 SMART objectives, 49­50 specialists, 31­32 SPI, see schedule performance index sponsors, see project sponsors stakeholders, 38, 40­42, 146, 194 start-to-finish activity relationship, 84, 194 start-to-start activity relationship, 84, 194 statement of work, 64, 194 statistical sampling, 128­129 status information, 119, 121 status reports, 146, 148­150, 184­185 strong matrix organization, 17­ 19 subordinate relationships, 34 successor activities, 66, 195 summary schedule, 195 summary schedule status report, 151, 184­185 superior relationships, 34 support operational, 100 product, 78 SV, see schedule variance systems architects, 39 T eam meetings, 120 team members, 16, 38­39, 195 team performance, 145 teams, project, 5 teamwork skills, 29 technical risks, 177 technical skills, 29­30 test/QA managers, 39 three-point estimate, 195 thresholds control, 127­128, 182 problem-reporting, 146 time for completing objectives, 49, 52 defined, 195 time-and-materials contracts, 76 time management, 122­123, 195 top-down estimate, 67 total float, 88 trend analysis, 130, 131, 195 triggers, 106, 195 U nderestimating, 69­70 U.S. Department of Defense, 2 United States Navy, 87 unit-price contracts, 76, 195 University of Phoenix, 197 Urgent Care Hospital case study, 122, 181­182 user education managers, 39 V ariance analysis, see earned value analysis variances, 121, see also specific variances W ants, 47 weak matrix organization, 17­19 websites (list), 198 weighted average, 72 © American Management Association. All rights reserved. http://www.amanet.org/