The Law of Listening 125 people truly do understand exhaustion. Go ahead and ``just say it,'' and find out if you can reschedule. The key here is ensuring that the other person doesn't feel blown off. You want to communicate that the encounter is important to you, but you are currently not in the best state to engage or connect. Demonstrate your willing- ness to reengage later by following up, and following up fast. Since you were the one to postpone, take the initiative to make the next meeting happen. How Well Do You Listen? During my first week in business school, one of my professors said, ``Society is an easier place for the extrovert.'' This is a provocative statement, and I've continued thinking about it over the years. I do agree that it's basically true, but I also think introverts possess