Contents Acknowledgments vii Introduction ix PART ONE: The Critical Role of the Functional Manager in Project Success 1 Chapter 1 What the Functional Manager Should Know About the Project Organization 3 Who Is the Functional Manager? 4 The Challenge of Integrating the Project Team into the Organization 6 The Functional Manager's Role in Creating an Integrated Project Organization 10 The Three Types of Organizational Structure 15 The Functional Manager's Impact on Project Success or Failure 23 Chapter 2 The Importance of Project Planning 29 Creating Foresight 29 Why Do You Need a Plan? 30 What Is a Good Plan? 32 Basic Steps to Planning Projects 37 Summary of Project Planning 57 Project Plans and Vendors 57 Project Planning Tools: What They Do and What They Don't Do Challenges to Getting a Good Plan 64 Multi-Project Systems 65 62 v American Managememt Association · www.amanet.org