Index open discussions about, 232­233 and probability/impact of events, 222­224 responses to, 216, 222 sources of, 213­214 taking, 104­106 risk seeking, 119 risk tolerance, 119 Rizzo, Tony, 66 scheduling, 52­55 backward, 34 and project planning, 33 scope creep, 82­83, 163, 171­172 scope template (scope narrative), 42, 43 scorecards, management, 104 Scrum, 139 SDLC (spiral system design life 241 stakeholders, 115­117 definition of, 115­116 and deliverable structures, 170­172 giving credit for ideas to, 90­91 managing of, 115 primary vs. secondary, 116­ 117, 125 and project objective state- ment, 39­40 and project planning, 32 Standish Group, 24 statements of work, 58­62 The Strategic Project Leader (Fer- raro), 5 strategy, organizational, 91­93 subject matters, 126­129 supportive model (of organiza- tional behavior), 95 swim lane diagrams, 156­159 systematic errors, 51